November 2021

snapGrowing Privacy Policy

Welcome to snapGrowing, a service provided by Computer Solution Engineering Ltd (CSEL) designed to support the activities of growers and orchardists. This Privacy Policy is intended to inform visitors and users regarding our policies for the collection, use, and disclosure of Personal Information.

The terms used in this Privacy Policy have the same meanings as in our Terms of Use unless otherwise defined in this Privacy Policy.

Personal Information means identifiable information, like your name, email, address, telephone number, bank account details, payment information, and so on. If you can’t be identified (for example, when personal data has been aggregated and anonymised) then this policy doesn’t apply. Check out our Terms of Use for more information on how we treat your other data.

The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

By using the snapGrowing Service you acknowledge that You agree to the collection and use of information in relation to this policy.

Who are we?

CSEL means Computer Solution Engineering Limited, NZ company number 943942. See our website at www.csel.co.nz for further contact information or email us at service@snapsoftware.nz.

How do we collect Information?

Directly

Most Personal Information is entered by You.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. Cookies enable you to log in and be identified as required to use the Service.

Audit Records

When entering data, audit logs are captured, including who made the change and when.

Error logs and usage data

We may collect data and information of certain application events, such as errors or specific actions (sometimes through third party products), called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the device configuration, the time of your use of the Service, and other statistics.

Camera

The Service provides features enabled by your camera. Examples include scanning barcodes and capturing photos or uploading images to assess fruit quality. Such images are only captured by your explicit actions.

Location

Your location may be captured when performing certain actions. This includes when printing harvest bin labels and recording trap results.

How do we use your Information?

How we can share your Information

There will be times when we need to share your Personal Information with third parties. We will only disclose your personal Information to:

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Retention

The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal, tax or accounting requirements).

We’ll retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our data retention policies and practices. Following that period, we’ll make sure it’s deleted or anonymised.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.